ARG Corporate Commitments
1. We are committed to establishing and maintaining the highest ethical standards.
ARG Company Goals
1. To provide the most qualified associates into the industry and to be the most professional, ethical and successful real estate company in the communities we serve.
ARG General Statement of Policy
The purpose of this handbook is to set forth the basic guidelines for the daily operation of the company. It is intended to cover situations, circumstances, or to answer questions about company policies and procedures. It is the policy of Trilogy Partners, Inc. and its subsidiaries to conduct ourselves at all times in the highest ethical, professional, and competent manner when dealing with our clients, partners, Sale Associate(s) and or employees of The Broker.
ARG Provisional Points, Agreements & Corporate Procedures
1. Sale Associate is an independent contractor and no employer-employee relationship is to be implied from any title, provision or language used in this handbook or any other communication with The Broker.
ARG Listing Agreement | Seller Representation
1. Unless approved in advance by The Broker, all listings will be “Exclusive” listings.
ARG Policy on Agency
The Broker recognizes two general forms of agency:
ARG Duties to the Seller (Single Agent)
It is the expectation of The Broker that all Sale Associate will provide quality services to our client, with the intent of making their transactions as comfortable as possible. The Broker and its Sale Associate owe the following duties when representing clients:
ARG Representation
1. The Broker requires that all contracts executed by the Sale Associate must be approved by The Broker within 5 days of the execution. (This includes listings, leases, management fees, deposit receipts, etc. – even if the contract is not accepted by the principals).
ARG Showing Property
Whenever possible, preview the property before showing it. If you are familiar with the property you will be more effective when showing. Also, you may find that despite contrary representations, the property may not meet your client’s needs. Your time and your client’s time are valuable, don’t waste it:
ARG Required Paperwork
When you open escrow, make sure you instruct the escrow officer to send a copy of the Preliminary Title Report (PTR) and Structural Pest Report and Certification to you for your file.
ARG Marketing & Advertising
Using Company Name, Logo, or APPS The Broker name and logo(s) are registered trademarks. Whenever The Broker name is used in print or on the Internet, the logo and name shall only be used in a format approved by The Broker. This must be displayed on all of the agents advertising material, which include paper and electronic. State Law is very specific in these matters, and disciplinary issues will commence if the agent does not follow our Corporate Policy or State Law. A warning will be issued and a correction must be made within 24 hours. If the Sale Associate does not follow our written instructions then the appropriate licensing agency will be notified, and action will be taken against the agent.
ARG Supervision & Broker Review
All documents must be submitted to The Broker within 48 hours after receipt by Sale Associate into Skyslope.
ARG Telephone Procedures
Do Not Call Policy: All Sale Associate of The Broker are required to comply with the federal and state laws regarding the Do Not Call Policies in effect.
ARG Sexual Harassment Information & Policy
Sexual harassment is defined as unwanted sexual advances or the creation of a sexually hostile work environment. This definition includes many forms of offensive behaviors and includes gender-based harassment of a person of the same sex as the harasser. The following is a partial list of examples that may encompass harassment but not limited too:
Fair Housing | Discriminatory Advertising
We live and work in a diverse and multicultural society. The Broker is committed to fair housing and equal opportunity in housing for all. The Broker does not tolerate discrimination on the bases of race, color, religion, sex, handicap or disability as defined by Title III of the Americans with Disabilities Act of 1990, familial status or national origin. The Broker is committed to adhering with all applicable local, state and federal fair housing laws.
ARG Internal Complaint Process
1. If you experience or witness sexual harassment in the workplace, report it immediately to The Broker.
ARG Corporate & Client Confidentiality
In consideration of being contracted by The Broker the undersigned, the Sale Associate agrees and acknowledges:
ARG Grounds for Termination
As stated above, your association with the broker can be terminated, with or without cause, at any time. Additionally, any violation of these policies, of the Realtor Code of Ethics, any conviction of the legal act, any violation of the Real Estate License Law within CA, or any dishonest or unethical act will be cause for immediate termination of your association and The Broker will pursue all available methods to resolve the issues, both criminally and civilly, if necessary.